If you have a concern or complaint about an occupational therapist practicing in Alberta, the concern must be submitted in writing, signed by the complainant, and sent to the attention of the Complaints Director, Alberta College of Occupational Therapists, 300, 10436 – 81 Avenue, Edmonton, Alberta  T6E 1X6.

You will need to include the following information in your statement:

• the full name of the occupational therapist
• as much detail as possible about your concern
• your daytime telephone number, your email address, and your mailing address

The Complaints Director has the discretion to follow several courses of action, some of which are:

• encourage parties to resolve the complaint
• refer to Alternative Complaint Resolution (ACR)
• initiate an investigation
• dismiss the complaint